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You can log in to the service using identification. The mandate code used in this service is “Customs clearance”. As identified declarant, you can save a declaration as a draft and choose a previous declaration as a template for a new one. Via the service, you can also view and print out export accompanying documents (EADs) and decisions on release. After the exit of the goods, you can also print out the certification of exit from the service.

Private individuals can use identification to log in with a certificate card, online banking codes or a mobile certificate. For the time being, identification still requires a Finnish personal identity code.

If the company uses a representative for submitting export declarations, the company can also grant an authorisation in the service. This authorisation only concerns the identification of the representative company, and it does not replace the authorisation granted by the company to the representative company to act on its behalf.

  Read here how to identify yourself and grant mandates in


To speed up the declaration process, please establish the commodity code in advance from Customs or, for example, by using the Commodity code service Fintaric


Under “Language” on the page "Data on the item to be cleared”, you can choose if you want the decisions in Finnish or Swedish. We do not provide decisions in English. We apologise that the extension and condition codes on the page “Goods item data” are only displayed in Finnish or Swedish.


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System info

A planned downtime in Customs’ e-services and message exchange will start on Saturday 25 May 2024 at 7am - 2:30 pm

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An EORI number is mandatory in export declarations from 25 May 2024

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Trader nature must be provided in export declarations from 4 June 2022

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eIDAS identification of a foreign citizen is not yet possible in the Export Declaration Service

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Call center

Support Service private customers tel. +358 295 5206 Mon-Fri 8am-6pm, summertime (5.6. - 25.8.) Mon-Fri 8am-4:15pm

business customers +358 295 5207 Mon-Fri 8am-4:15pm
0 cents/min + local network rate/standard mobile rate/

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